Many players awaited the launch ofPokemon Home,The Pokemon Company’s latest cross-platform brainchild, with great enthusiasm, anticipating the easy transfer of Pokemon from older games to newer, or between their current Poke-projects. Those hopes have soured in the time since the app’s release.
The idea behindPokemon Homeis sound: a cloud service linked to the Switch and to a player’s mobile phone that allows Pokemon to be moved from games to the cloud and then to other games. At the moment, Pokemon can only be moved back and forth fromPokemon SwordandShield, although they can be moved into the cloud fromPokemon: Let’s Go Pikachu!andLet’s Go Evee!easily enough, and even from older 3DS games via the Pokemon Bank service.
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However, the cloud service has run into severe problems, with several glitches and error messages plaguing players trying to transfer their Pokemon. Many attempting totrade Pokemon through the new Wonder Box featurefind their copy ofSwordorShieldcrashing after the trade animation becomes stuck on a loop. More disturbing is the fact that after the game comes back online, all of its online functions, from trading to battle to the Wild Zone, seem to be knocked out.
Another serious error plaguing players takes the form ofPokemon Home’s"Error 992." The error seems to take place when a player attempts to transfer a large Pokemon collection intoPokemon Home, often from Pokemon Bank, and the entire Pokemon collection vanishes into nothing. The obvious solution is to transfer Pokemon in smaller groups, but for many users who attempted to use the new service before the issue became well known, it seems to be too little, too late.
As of yet, there have been very few responses from The Pokemon Company or Nintendo, at least not in a satisfactory manner. The latest update for troubleshootingPokemon Homeon a mobile device on the official Pokemon Company website was mostly to address a minor login issue players were experiencing, which has likely done little to soothe players who paid forpremium access to Pokemon Bankonly to have their old collections vanish.
Since the launch ofPokemon Homeis still very recent, it is probably safe to assume that solutions to these problems are not too far off in the future. Until then, however, it may be wise to approachPokemon Homeand its goofy professorwith a healthy amount of caution.
Pokemon Homeis available now on the Nintendo Switch and mobile devices.
